Phone: (626) 815-3819
Email: junderwood@apu.edu
Office Location: Wilden Hall

Julia Underwood, Ph.D.
Professor
School of Business and Management
Profile
Julia Underwood, Ph.D., is a professor in Azusa Pacific University’s School of Business and Management. Underwood’s specialty areas include assessing the impact of feedback and follow-up on customer satisfaction, and identifying and amending failure traits within women. Her industry experience with corporations such as BizBuyer.com and George S. May International enhance her expertise in the areas of the advancement of women in business, customer satisfaction, and organizational effectiveness.
Education
Ph.D. - Organizational Psychology, California School of Professional Psychology, Los Angeles, 1998.
M.S. - Organizational Psychology, California School of Professional Psychology, Los Angeles, 1995.
B.A. - Speech Communications, California State University, Fullerton, 1991.
M.S. - Organizational Psychology, California School of Professional Psychology, Los Angeles, 1995.
B.A. - Speech Communications, California State University, Fullerton, 1991.
Professional/Scholarly Presentations
Presentations
Christian Business Faculty Association, 2004 Could It Be That Your Success Is Different Than Mine?
Leadership Research Institute The Ideal Consultant
National Association of Women Business Owners Optimizing Your Personal Traits to Increase Your Business’ Success
Christian Business Faculty Association, 2004 Could It Be That Your Success Is Different Than Mine?
Leadership Research Institute The Ideal Consultant
National Association of Women Business Owners Optimizing Your Personal Traits to Increase Your Business’ Success
Professional Involvement and Accomplishments
Associations, Boards, Committees
American Management Association
Organization Development Network
American Society for Training and Development
American Management Association
Organization Development Network
American Society for Training and Development
Expertise
Customer Satisfaction
Organizational Effectiveness
Women in Business
Note: This information is current for the 2008-09 academic year. For additional information, please contact the appropriate office.